Shipping policy

Shipping Policy

 

Shipping Carrier & Delivery Time

All orders are shipped via UPS, our trusted shipping partner.

Once payment is confirmed, In-stock items are typically delivered within 2 business days for select locations, and up to 5 business days for other areas. 

Please note that delivery times may vary due to factors such as customs inspections, weather conditions, or U.S. holiday seasons. 

 

Shipping Destinations & Rates

We currently ship within the United States only.

Standard shipping is $7.99 for orders under $60. Orders of $60 or more qualify for free shipping.

An additional $18 shipping fee applies to orders shipped to Hawaii and Alaska.

We are unable to ship to PO Box addresses or military addresses (APO, FPO, or DPO).

The minimum order amount is $1.

 

Order Tracking

Tracking information becomes available once the carrier confirms shipment. Please allow some time for the tracking status to update after your order has shipped.

 

Undeliverable Packages

If delivery is unsuccessful due to circumstances that are the customer's responsibility, such as a long-term absence or an unknown address, please contact the carrier directly.

The carrier will hold a package for 7 days after a delivery attempt. After this period, the package will be returned to our warehouse and cannot be resent.


Address Changes & Cancellations

Address changes and order cancellations are possible only before the order is sent to our fulfillment partner.

Once picking or packing has started or a shipping label has been generated, we are unable to make address changes or cancel the order.

Please note that updating an address in Shopify alone does not guarantee that the change will be reflected in the actual shipment. A cancellation is considered final only once it has been confirmed on both Shopify and our fulfillment partner's side.